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Applies to Risk Portal interface release 19.14.0.111 and the standalone web login screen. Risk Portal supports password sign-in and configured identity providers. Use the sign-in method assigned to the account.

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What is required before signing in?

  • An existing Risk Portal account and the portal address supplied by the organization.
  • The account credentials or configured identity-provider access.
  • Access to the configured authentication app if two-factor verification is required.

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How to sign in with a password

  1. Open the supplied Risk Portal address. Continue with these steps when the Risk Portal Login screen appears.
  2. Enter the account username or email address in Username or Email.
  3. Enter the account password in Password.
  4. Select Login.
If Confirm two-factor code appears, complete these additional steps:
  1. Read the current code from the authentication app configured for the account.
  2. Enter that value in Code.
  3. Select Confirm.
Verify that the authenticated Risk Portal interface replaces the login screen. The destination can depend on the sign-in route and previously requested page.

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How to sign in with Okta

  1. Select Okta on the login screen. The organization-address prompt opens.
  2. Enter the organization prefix supplied by the administrator. The form already displays the .okta.com suffix.
  3. Select Login to begin Okta authentication.
  4. Complete the identity provider’s prompts.
Verify that the authenticated Risk Portal interface opens after authentication. Provider configuration and account access determine whether this method is available.

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How to sign in with Enfusion

  1. Select Enfusion on the login screen.
  2. Complete the identity provider’s prompts.
Verify that the authenticated Risk Portal interface opens after authentication. Use this option for accounts configured for Enfusion sign-in.

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What can prevent sign-in?

For provider-account problems, use the organization’s identity-provider support process.

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What comes after sign-in?

Follow How to launch a risk report to create and run a saved report setup.